Wednesday, September 24, 2008

Keebler update

Update on Keebler

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Thank you for contacting us about Keebler® Honey Graham Crackers Selects. We are sorry that your experience with this product was unsatisfactory, when trying to treat your family.

A report has been made to our Quality Assurance Department. Our goal is to provide consumers with wholesome, high quality products, and we have established strict control measures for each part of the manufacturing process from the delivery of ingredients to the distribution of finished packages. The information you provided will help ensure that our products and services continue to meet the highest quality standards.

During the processing and packaging of our products many inspections are conducted to prevent damaged product from reaching the consumer. However, in the process of distribution, our shipping containers are sometimes subjected to rough handling which causes the package contents to be shaken and damaged without the package itself being crushed.

We hope you will be pleased with your next purchase, and are sending a coupon for you to use the next time you shop. Please allow 7-10 business days to receive via US Postal Mail.


Sincerely,


Consumer Affairs Department

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If this coupon is anything but a coupon for a free one they're going to get another complaint email. $1 off or something is not going to cut it. Update - it was

4 comments:

Carolyn said...

I don't know....free wasn't mentioned. I bet it's just a regular coupon. Like Keebler doesn't make enough money! :-)

Did you know that you could make a career out of complaining and getting free stuff?? :-)

dan said...

Bah. I hope not.

And if I had to bet on it, I would go with a free one.

We shall see!!!

Carolyn said...

I wanna know what makes those crackers worth nearly 4 dollars!? That just seems insanely high priced for a small box of crackers. What's so special about graham crackers? Do they sprinkle them with gold?? Even competitors graham crackers are similarly expensive. I just don't get it.

jtimmfarms said...

I just threw away the variety pack of the Toasted Crackers as they were very stale. They were not outdated and I have purchase them many times in the past. They are kind o expensive to be throwing in the garbage. Mano buy them again.