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Dear
I apologize for the less than satisfactory experience that you encountered while shopping at Madeira Kroger. We strive everyday to offer our customers superior customer service. Unfortunately, this was not the case in this situation. Please accept my apologies and your next cake order for free. All you have to do is bring in this email and I will give you a complimentary cake of your choice.
Sincerely,
Store Manager
Madeira Kroger
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Score!!! I haven't decided if I will use this for my next work cake or just get a cake for our family with this or something else.
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