Wednesday, October 29, 2008

Pampers followup

Unlike certain cracker companies, P&G is on the ball

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Thank you for sharing your disappointment with our product. Our goal is to produce high quality products that consistently delight our consumers and I'm sorry this wasn't your experience. Please be assured I'm sharing your comments with the rest of our team.

Since your satisfaction means a great deal to us, I'm following up with you by postal mail. You should receive my letter within the next 2-3 weeks.

Thanks again for writing.

P&G Team

2 comments:

Carey said...

A letter... SCORE!

dan said...

Yeah - we ended up with 2 $10 off Pampers coupons. Double score!