Unlike certain cracker companies, P&G is on the ball
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Thank you for sharing your disappointment with our product. Our goal is to produce high quality products that consistently delight our consumers and I'm sorry this wasn't your experience. Please be assured I'm sharing your comments with the rest of our team.
Since your satisfaction means a great deal to us, I'm following up with you by postal mail. You should receive my letter within the next 2-3 weeks.
Thanks again for writing.
P&G Team
Showing posts with label baby. Show all posts
Showing posts with label baby. Show all posts
Wednesday, October 29, 2008
Tuesday, October 28, 2008
Pampers
I frequently use Pampers Cruisers for my children. We're currently using size 4 of this product for my toddler. We've never had a problem with your diapers before. We just opened a new pack of Pampers Cruisers a few days ago, and already 4 tabs have ripped off, either on application or when taking the diaper off. Each time it was always the right tab. (The tab on the right hip of my child.) I wanted to alert you to this problem since this package seems to have several defective diapers in it.
I must say, I'm very disappointed. I expect more from Pampers products.
Thank you for your time.
I must say, I'm very disappointed. I expect more from Pampers products.
Thank you for your time.
Labels:
baby,
children,
diapers,
Letter of Complaint,
pampers
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