I would like to express my disappointment with your Class Reunion Lunch. A month ago I got a phone call from someone at 94.9 saying that my play list was selected for the Class Reunion Lunch. Of course I was quite excited because I rarely win anything. First off, I was not impressed with the prize. The DVD was not even worth my time to go down to your offices to pick up, so I didn't bother. But I was quite excited that the songs that I selected from my graduating year were going to be played on the radio. In fact, I told all of my family and friends to tune in.
Yesterday (Sept. 17th) I tuned in to listen to my songs, and things started off OK when two of the songs I picked out where played. Then I got really annoyed when 6 songs were played that I didn't even pick. Sure, they were songs that were popular from 1995, but they were NOT songs that I selected or even like! I have to admit that I was embarrassed that my friends and family were listening to songs such as I Can Love You Like That, and assuming that I picked it out. I don't even like that song! I find it so annoying that you asked for my favorite songs from my graduating year then proceed to ignore most of my suggestions and play the songs that you think were best from that year.
I was especially frustrated because I was led to believe that songs from my actual play list would be played. Granted, you did play two songs that I picked, but what about all the other songs?? Not my picks. So what did I "win" from the Class Reunion Lunch? A crappy DVD that I didn't even want to go pick up and a bunch of songs that I don't even like. Thanks so much 94.9.
Friday, September 18, 2009
Thursday, September 17, 2009
Duke Energy
Hello,
I am writing to complain about your automatic Bill Pay service. EVERY SINGLE OTHER bill that I have to pay (that would be phone, cell phone, Internet, water, cable, credit cards, mortgages, etc) allows you to a) sign up online and b) pay your bill for free.
You offer neither. You have a form that has to be printed out and faxed / mailed out, and your service charges a monthly fee. True, it is only 30 cents per month but literally EVERY other company I pay has no such fee. Why would you want to discourage people from paying you automatically? It just doesn't make sense.
I understand that you contract with another company (Billpayer 2000) but every single other company has managed to figure it out so I don't know why you guys are any different.
I am very disappointed.
I am writing to complain about your automatic Bill Pay service. EVERY SINGLE OTHER bill that I have to pay (that would be phone, cell phone, Internet, water, cable, credit cards, mortgages, etc) allows you to a) sign up online and b) pay your bill for free.
You offer neither. You have a form that has to be printed out and faxed / mailed out, and your service charges a monthly fee. True, it is only 30 cents per month but literally EVERY other company I pay has no such fee. Why would you want to discourage people from paying you automatically? It just doesn't make sense.
I understand that you contract with another company (Billpayer 2000) but every single other company has managed to figure it out so I don't know why you guys are any different.
I am very disappointed.
Thursday, September 3, 2009
Kroger followup
Followup on my email to Kroger
Thank you for contacting The Kroger Co. I do apologize for your experience and I will be forwarding this report to the store director. I have also sent you out a coupon for your inconvenience please allow up to ten business days for the coupon for arrive. Thank you for taking the time to e-mail us. We appreciate your business.
Sincerely,
Nicole B
Consumer Affairs
Thank you for contacting The Kroger Co. I do apologize for your experience and I will be forwarding this report to the store director. I have also sent you out a coupon for your inconvenience please allow up to ten business days for the coupon for arrive. Thank you for taking the time to e-mail us. We appreciate your business.
Sincerely,
Nicole B
Consumer Affairs
Subscribe to:
Comments (Atom)