Wednesday, September 23, 2009

Heard back from Rewind 94.9

Got the following email from Jay Kruz, a DJ at Rewind 94.9:

Hi Carolyn,

Thanks for writing. We appreciate honest and candid feedback from our listeners on how our station is serving them. I am sorry to hear that you were not happy with your Class Reunion Lunch playlist. We truly value our listener participation and will use your constructive feedback as we continue our Class Reunion Lunch feature.

I’d like try to make things right and want to make sure you enjoy a “Lunch” on us with a gift certificate to Jeff Ruby’s Carlo and Johnny restaurant. Please reply back with your full name and phone number so we can have the certificate available to pick up from our receptionist at our studios.

I sincerely hope you’ll continue to listen to and be a part of The New Rewind 94.9.

All the best,

Jay


Today I went down to the station to pick up my lunch gift certificate. I figured while I was down there I may as well get that DVD that I won, that I didn't want to pick up before. I still don't want the DVD, but hey, it is mine. Maybe I can sell it. While I was down there Jay Kruz came out to meet me. He told me that "they" talked about my comments and that "they" take comments and suggestions seriously. So what ever that really means, I guess it's nice that they didn't just ignore my email. Maybe other folks who participate in the Class Reunion Lunch will actually get the songs they picked played on the air.

Over all I'm very pleased with how they handled my complaint.

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