Wednesday, March 30, 2011

Transformer that doesn't transform

A letter from my son to Hasbro


My name is . I went to the store to buy a toy for my birthday. I was very careful and took a long time to choose toy I wanted.

Finally, I picked out a Transformer. But when I got home, I realized that the transformer didn't transform. That made me feel very frustrated and sad. I went to my room for 10 minutes.

Then we went back to the store and exchanged that transformer for another transformer.

I think that you should not build transformers that don't transform.

Thank you for reading my email.

Age 9.

1 comment:

dan said...

Response back from Hasbro.

Thank you for contacting us regarding Transformers. We appreciate your taking the time to share your comments with us. I apologize for any inconvenience this may have caused.

Consumer satisfaction is very important to us. We will share your comments with our management team so that they are also aware of your views.

We want to assure you that we are dedicated to maintaining quality products and service. We hope you and your family will enjoy our products for many years to come.