I started this blog to chronicle the feedback I give to businesses after I have particularly good or particularly bad experiences.
I recently e-mailed several establishments after bad experiences and this has prompted me to do so more often.
I work in the service industry as a Nurse in a busy ER, so I understand the importance of good customer service, but even more importantly, I understand the importance of getting feedback about what is going wrong and what is going right.
I hope that with this blog - provided I don't get bored of it - I will be able to write about some of my experiences, what made me want to write to customer service about them, and what kind of response I get.
Stay tuned.
I recently e-mailed several establishments after bad experiences and this has prompted me to do so more often.
I work in the service industry as a Nurse in a busy ER, so I understand the importance of good customer service, but even more importantly, I understand the importance of getting feedback about what is going wrong and what is going right.
I hope that with this blog - provided I don't get bored of it - I will be able to write about some of my experiences, what made me want to write to customer service about them, and what kind of response I get.
Stay tuned.
No comments:
Post a Comment