Update on Keebler 1 and 2.
I got the coupon in the mail and contrary to the comments from the peanut gallery, it was for a free Keebler product, up to $3.99. The irony is that Carolyn seems to remember that the graham crackers in question were actually $4 something but hey, probably not worth a follow up complaint.
So chalk one up for the good guys!!!
Showing posts with label success. Show all posts
Showing posts with label success. Show all posts
Tuesday, September 30, 2008
Sunday, September 21, 2008
Kroger success!!!
Following up from my letter to Kroger, I got an email from the store manager.
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Dear,
I apologize for the less than satisfactory experience that you encountered while shopping at Madeira Kroger. We strive everyday to offer our customers superior customer service. Unfortunately, this was not the case in this situation. Please accept my apologies and your next cake order for free. All you have to do is bring in this email and I will give you a complimentary cake of your choice.
Sincerely,
Store Manager
Madeira Kroger
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Score!!! I haven't decided if I will use this for my next work cake or just get a cake for our family with this or something else.
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Dear
I apologize for the less than satisfactory experience that you encountered while shopping at Madeira Kroger. We strive everyday to offer our customers superior customer service. Unfortunately, this was not the case in this situation. Please accept my apologies and your next cake order for free. All you have to do is bring in this email and I will give you a complimentary cake of your choice.
Sincerely,
Store Manager
Madeira Kroger
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Score!!! I haven't decided if I will use this for my next work cake or just get a cake for our family with this or something else.
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