Showing posts with label bagels. Show all posts
Showing posts with label bagels. Show all posts

Friday, May 15, 2009

Kroger bagel followup

Dear Mr. Miller:

Thank you for contacting The Kroger Co. I apologize for the poor quality of the product; I will forward your comments over to our Consumer Affairs and Manufacture for review. I also see you left your address so I will be mailing out a $5.00 dollar coupon to purchase any Kroger Item in the store you wish, it will take up to three weeks for this to reach you. And if you experience this issue in the future we carry a quality guarantee on all of our items. And you can return them back to the store for a replacement or refund.



Sincerely,



Bryan N.
Consumer Affairs

Tuesday, May 12, 2009

More Kroger bagels

Hello. I wrote a letter on April 29th talking about mold growing on 2 bags of Kroger brand bagels that we purchased at Kroger. Nobody bothered to respond to me, and I forgot about it. Apparently though, I am a glutton for punishment as this past Saturday (May 10th) I again purchased Kroger brand bagels (plain). This morning (only 3 days later), we once again noticed mold on several of the bagels.

Needless to say I am extremely disappointed. I had already decided to buy my future bagels at Aldi, since they're cheaper ($1.25 vs. $1.59), the bagels themselves are bigger, and there are 6 in a package rather than 5. But now I am extremely hesitant to even buy ANYTHING out of the Kroger bakery.

Thank you for your attention to this matter.

Wednesday, April 29, 2009

Kroger bagels

Last Saturday (April 25th) I purchased 2 packages of Kroger bagels, that were on sale 10 for $10. When we brought them home we refrigerated them as instructed on the package. This morning, when we went to use them for breakfast we found that they were growing mold!!!

Needless to say this was unexpected and disappointing only 4 days after purchasing them.

We do still have one of the packages - I looked for any kind of code or sale by date but did not see any obvious one.

Thank you for your attention to this matter.